Not in love with your new purchase? Please contact our customer support, we’d be more than happy to help you sort your issue out and find the best solution for you!
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Due to the current situation of the global pandemic, all sales are currently final. We hope you understand, as our manufacturer is not accepting any returns or exchanges. However, we will still issue replacements if there is a misprint or a technical error on our behalf. Thank you for understanding and supporting ACTS LIFESTYLE.
If you are unsatisfied with your order – please contact our customer support and we will do our best to help you out!
Email and Give Us:
- Name and email on the order.
- Order number.
- The changes that need to be made.
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact US page.